team player and collaborator, mentor, and deadline-oriented creative direction and support even on weird, challenging, and complex multiple-stakeholder projects

team leadership and management
relaunched Banfield.com, rewriting hundreds of pages of pet health material in major rebrand

knowing audience needs
wrote top-hitting Microsoft developer blogs to hit that sweet spot of simple, direct, and easy to digest

creative problem-solving
able to "think outside the box" to encourage audience interaction and even delight

visualizing solutions
works well with designers and artists to get to the message in simple and elegant ways

creative vision
reimagined DC Comics's line of children's comics, boosting sales and circulation for the first time

ear for brand voices
easily adapts to different brand voices, finding the cadence and approach that works best

making complexity simple
takes convoluted ideas and turns them into text that's actionable and easy to understand

flexible and innovative
able to tackle unusual projects -- like saving kids from landmines via comic books